We offer a 100% customer satisfaction Guarantee. All of our boots are guaranteed against any manufacture defects in material or construction for one full year. Just phone or send us a note describing the problem, or send the Defective boots back to us along with your receipt and we will send you a replacement pair at no cost to you.
If you have ordered the wrong size, or style or are not completely satisfied with your boots you can return them within 30 days for any exchange or refund. Boots must be in new condition (boots that have visible wear and tear will not be eligible for exchange or refund.
If you need a different size or style you can give us a call or send us and email notifying us of the problem or you can just ship them back to us with a note of what you would like and we will ship you another pair free of charge. You will incur shipping charges to us.
If we sent out the wrong size or boot we will pay for all shipping costs (please notify us first). Important – Please remember to send receipt, name address and phone number, description of problem along with the boots.